Our
parent organisation VISION
specialises in Call Center services. Diversified experience
enables us to customize our services to fit your specific
business needs.
Our programs emphasize quality,
service, and a focus on highly effective sales presentations
while creating ample opportunity for you to enjoy long-term
customer relationships from every phone call.
Inbound Services
Customer loyalty to your
company depends on their experience every time they interact
with the call center. We take the extra step to make sure
your customer feels valued. Our inbound call centers consist
of highly trained and professional representatives who
know best way to answer to your customers.
Experience tells us that
when customers feel like they've been heard, they're more
open to making additional purchase. To multiply gain,
Vision can up-sell and cross-sell products and services
once the customer's question or issue has been resolved
to satisfaction
Inbound
Teleservices include:
Inbound
Call Center
Customer Service Projects
Order
Taking and Processing
Help
Desk Applications
Promotional
and Advertising Response
Customer
care service and support
Full
account management
Customer
data capture/surveys
Customer
complaint resolution
Give
us a call to find out how we can help streamline your
Customer Interaction processes.
We have Professionals who
provide excellent service in even the most demanding situations.
Vision's clients have yielded improved customer satisfaction,
enhanced brand images, more efficient operations and longer-term
relationships with their customers.
Outbound
Teleservices include:
Outbound
Call Center
Lead
Generation and Qualification
Sales
Advancement Programs
Customer
Relationship Programs
Telemarketing
& Telesales
Market
Research Data Acquisition
Give
us a call to find out how we can help streamline your
Customer Interaction processes.