Consumer Solutions

     eCIM Solutions provides outsourced customer acquisition, customer support and back office management solutions to large consumer goods, retail and manufacturing. We integrate solutions that involve lead generation to fulfillment, from customer acquisition to warranty support.

     Our Solutions deploy total customer management approach that helps you acquire, grow and retain the right customers better.

     Industry Focussed solutions which allow them to communicate how they want, whether by phone, e-mail, Web or fax.

     Our solutions are created to address requirements of

     Customer Acquisition and Retention
     Customer Support and Loyalty Programs
     Telesales Campaigns (new and value-added products/services)
     Contest Programs
     List Acquisition, Management and Segmentation