Call Center Services is a leading provider of Customer
Interaction Management Solutions and for multimedia
call center/contact center integration services, from
solutions for corporate Contact Center Management Solutions
to sites with 100 agents.
Through professional design
and integration services, systems, software and post-implementation
support, eCIMsolutions makes the integration of disparate
call center systems cost-effective and timely.
The solutions offered by eCIMsolutions
Call Center Services help customer call centers achieve
higher service levels, reduced costs and increased revenues
through innovative solutions.
Building on over 45 years
of combined experience of the team in call center operations,
eCIMsolutions was formed as an branch of
in 1999 to handle the most complex call center solutions
and software needs of corporate. We strive to be the leader
of customer interaction and relationship management solutions.
The aim is to be consistent
and performance driven.
The solutions that eCIMsolutions
provides are designed to support Professional practices
key functions namely Customer Knowledge Management and
Customer Interaction Management 360°.